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Owner Benefits

Owning a Cadillac vehicle has its perks. Your comprehensive owner benefit program, Cadillac Complete Care, ensures our commitment to owner satisfaction. The Cadillac Owner Center is a one-stop, online resource for all your vehicle needs. This resource gives you the ability to:

  • View Service Records
  • Download Owner's Manuals
  • View warranty status
  • Assist with Bluetooth pairing
  • And other useful information
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Cadillac Premium Care

We're with you for the long haul. That's the promise that comes with Cadillac Complete Care - our comprehensive owner benefit program that provides excellent service and support from the moment you purchase your new vehicle.

As the owner of a 2023 or newer Cadillac LYRIQ, we are pleased to offer you one covered maintenance visit as part of the suite of Cadillac Premium Care owner benefits on your new purchase or lease. Services include:

  • Cadillac First Maintenance Visit1
  • Multi-Point Vehicle Inspection (MPVI)
  • Tire Rotation
  • Warranty Coverage – a 4-Year/50,000 Mile2 Bumper-to-Bumper Limited Warranty, 8-Year/100,000 Mile2 EV Propulsion Battery Limited Warranty and 6-Year/Unlimited Mile2 Rust-through Corrosion Limited Warranty
  • Additional Protection – 6-Year/70,000 Mile2 EV Roadside Assistance Non-Tow Service3, 8-Year/100,000 Mile2 EV Roadside Towing Service3 and a 6-Year/70,000 Mile2 Courtesy Transportation

Also, enjoy up to 8 months of OnStar Safety & Security coverage4,Cadillac Connected Services trial4, and up to 8 months of Unlimited Data4.

1 Service can only be performed at Cadillac dealerships and visit must occur within first 18 months of ownership.
2 Whichever comes first. See dealer for details.
3 Limitations apply.
4 Cadillac Connected Services include navigation services and Remote Access Plan. Data plans offered by AT&T. Services subject to Terms and limitations. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. Map coverage available in U.S., Puerto Rico and Canada. See onstar.com for details and limitations. When you select a monthly plan within 30 days of activating your trial, you’ll receive 2 additional months of the plan you selected at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. Excludes OnStar Guardian, Unlimited Data and Wi-Fi only plans. The amount and frequency of each recurring payment is based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing in-vehicle data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. Availability subject to change.

Confidence is a lifestyle. Maintaining it with your Cadillac… well, that’s ours. Our certified technicians are trained to help keep your vehicle running in optimum condition for the road ahead. All 2022-2023 vehicles come equipped with Cadillac Premium Care. Services include:

  • Cadillac First Maintenance Visit1
  • Oil and filter change
  • Diesel exhaust fluid refill2
  • Tire rotation
  • Multi-Point Vehicle Inspection (MPVI)
  • Warranty Coverage – a 4-Year/50,000 Mile3 Bumper-to-Bumper Limited Warranty, 6-Year/70,000 Mile3 Powertrain Limited Warranty and 6-Year/Unlimited Mile3 Rust-through Corrosion Limited Warranty
  • Additional Protection – 6-Year/70,000 Mile3 Roadside Assistance4 and a 6-Year/70,000 Mile3 Courtesy Transportation

Also, enjoy up to 8 months of OnStar Safety & Security coverage5,Cadillac Connected Services trial5, and up to 8 months of Unlimited Data5.

1 Service can only be performed at Cadillac dealerships and visit must occur within first 18 months of ownership. Does not include air filters.
2 Applicable for Cadillac models equipped with the 3.0L Turbo-Diesel I-6 only.
3 Whichever comes first. See dealer for details.
4 Limitations apply.
5 Cadillac Connected Services include navigation services and Remote Access Plan. Data plans offered by AT&T. Services subject to Terms and limitations. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. Map coverage available in U.S., Puerto Rico and Canada. See onstar.com for details and limitations. When you select a monthly plan within 30 days of activating your trial, you’ll receive 2 additional months of the plan you selected at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. Excludes OnStar Guardian, Unlimited Data and Wi-Fi only plans. The amount and frequency of each recurring payment is based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing in-vehicle data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. Availability subject to change.

All 2019, 2020 and 2021 vehicles come equipped with Cadillac Premium Care. Services include:

  • Cadillac First Maintenance Visit1
  • Oil and filter change
  • Tire rotation
  • Multi-Point Vehicle Inspection (MPVI)
  • Warranty Coverage – a 4-Year/50,000 Mile2 Bumper-to-Bumper Limited Warranty, 6-Year/70,000 Mile2 Powertrain Limited Warranty and 6-Year/Unlimited Mile2 Rust-through Corrosion Limited Warranty
  • Additional Protection – 6-Year/70,000 Mile2 Roadside Assistance3 and a 6-Year/70,000 Mile2 Courtesy Transportation

Also, enjoy up to 2 years of OnStar Safety & Security4 and Navigation Services5, Remote Access4, plus 3 months or 3GB of 4G LTE data (whichever comes first)4.

1 Service can only be performed at Cadillac dealerships and visit must occur within first 12 months of ownership. Does not include air filters.
2 Whichever comes first. See dealer for details.
3 Limitations apply.
4 Receive 2 years of OnStar Safety and Security with Navigation services plus 6 months of Remote Access. When you select a monthly plan within 60 days from vehicle delivery, you’ll receive an additional 18 months of Remote Access at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing 4G LTE data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. Offer subject to change. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details.
5 Map coverage available in the U.S., Puerto Rico and Canada. See onstar.com for details and limitations.

Learn About Your New Cadillac

Adjusting Climate Control

Adjusting Climate Control

You and your passengers can ride comfortably by adjusting the climate control system options. The cabin temperature can be set separately for the driver and passenger, synced for both positions or automatically controlled.

Pairing Your Bluetooth Device

Pairing Your Bluetooth Device

From placing calls to streaming music, smartphones and other mobile devices let you stay connected and entertained while on the go. We designed the available Cadillac Infotainment System to offer Bluetooth Connectivity, giving you the ability to make hands-free calls or listen to your favorite playlist within your vehicle.

Programming Memory Seats

Programming Memory Seats

If you share your vehicle with other drivers, you've probably had the annoying experience of getting in and finding the seat to be in an unfamiliar position. The good news is, if your vehicle is equipped with available memory seat functionality, you can quickly recall your favorite driver's seat position.

Infotainment Setup

Staying Connected with Infotainment

From entertainment and safety to navigation and communication, our vehicles keep you seamlessly connected every day. The Cadillac Infotainment System keeps your calls, texts, music and more all at your fingertips with phone connectivity.

Cadillac mobile app on phone in user's hand

MyCadillac Mobile App

Use your phone to access your service offers and connections, view your Owner's Manual, and even remote start your Cadillac vehicle.

User interacting with vehicle touchscreen on dashboard

Advanced Technology And Cadillac User Experience

Your vehicle may be trying to tell you something - Oil Life Monitoring Systems let you know when it's time for an oil change. And our Certified Service experts can recommend what's best for your vehicle. Schedule an appointment today.

A girl inside a car, looking at her phone

OnStar With 4G Technology and WiFi

OnStar offers features like Automatic Crash Response, Turn-by-Turn Navigation, Roadside Assistance, At Your Service offers and connections, access to emergency services and Remote Door Unlock.

A Cadillac floor mat

Accessories at Modern Cadillac

Looking to personalize your vehicle? There is a complete portfolio of accessories to enhance the appearance, performance and capability of your Cadillac.

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Vehicle Recalls

General Motors works diligently to communicate recall and program information to affected customers.

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Main 336-539-2736 Sales 336-539-2736
2616 Alamance Road
Burlington, NC 27215
Glovebox
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Contact Us

Main 336-539-2736 Sales 336-539-2736
2616 Alamance Road
Burlington, NC 27215
Glovebox
Modern Cadillac 36.067, -79.468.